FAQ


What is your refund policy?

Click here to read our refund policy.

Where do you ship to?

We ship worldwide completely free of charge.

How long does your shipping take?

We ship out your items after 1-7 days. Afterwards it can take anywhere between 1-3 weeks. It all depends on the item you have ordered and how much stock we have of that said item. Since shipping is free worldwide it can sometimes be slower when shipping to countries outside of the United States.

For more details about your order: contact us on support@islandtrunks.com

I haven't received my full order, why?

To bring you the best prices, we ship from multiple suppliers. We are a small company and can't afford a central warehouse so all our orders are sent from our suppliers straight to you - which means in some cases you will receive your order in parts.

From where do you ship? 

We ship from all over the world but most of our suppliers are based in China.

Any unanswered questions?

Email us on support@islandtrunks.com